A small change in our freight policy
For many years, Live Wires has sent products freight free to all of our great customers. For most of you this will continue, but for smaller orders we will be charging a flat rate for shipping. See below for details.
- If your order is over $300 excl. GST you will receive freight free shipping on that order.
- All orders under $300 excl. GST will receive a $6.50 excl. GST freight charge. This is across all platforms, website, phone, email and orders placed through visits with our sales reps.
- Backorders will always be delivered at no additional charge once the stock arrives.
- Multiple orders in the same visit with your sales rep are combined together, if their total is over $300 excl. GST you will receive freight free shipping.
- If multiple orders are placed on the same day through different platforms we will do our best to combine them and offer freight free shipping if the combined total is over $300 excl GST. If one of these orders comes through after the other order has been processed, we will charge freight on each order if they are under $300 excl GST.
- If a backorder is sent out with a daily order there will be a freight charge on the daily order if that order is under $300 excl GST. The backorder will simply be sent out with it. If there is no daily order, the backorder will go out freight free.
The new freight policy will be in place from January 13th 2020